Terms & Conditions

Overview & Important acknowledgments
1. Switch Search will formally call and confirm details supplied at time of sign up. Switch Search cannot proceed in delivering the product in full until this information is confirmed with the account holder or elected representative (this is to ensure there are no mistakes in your published information).
2. The nominated bank account will be charged the setup fee at point of sale to the value + VAT agreed at point of sale. The nominated bank account will be charged on an ongoing monthly basis to the value agreed at point of sale + VAT. Monthly charges are starting from the following month, not from when the listing appears on front page (most of the hard work is put in when the listing isn't visible in order to optimize your listing to start appearing on the front page).
3. I understand that the process of set up often requires a postcard being sent from Google. This can take up to 4 weeks. Switch Search take no responsibility for postal issues that may cause a delay. Other work and back-end work will be taking place whilst we wait for the arrival of the verification pin.
4. The postcard from Google will contains a pin number that must be supplied to Switch Search for the services to be supplied in full. Switch Search take no responsibility for delay. If the pin is not supplied either by phone or email. Switch Search will make every attempt to receive the pin. If not received Switch Search will re-order to start process again.
5. Due to the changing nature of the internet and Google's search algorithms, practices, policies and functionality; I understand Lystings Experts cannot guarantee the time it will take to deliver results. However, we are happy to offer our Switch Search promise. If we don't get at least 1 keyword in the Top 3 of Google Places in your local town within 90 days of verification, you are entitled to a refund.
6. If we do not achieve top 3 within 90 days you are entitled to a refund.
7. I understand that my Google Places rank will change frequently as they are controlled by Google. For any queries or concerns I will contact Lystings expert’s customer service team
8. I understand with Priorities Me product involving “surrounding areas”, Switch Search cannot predict frequency of rank on keywords in surrounding areas as this is solely controlled by Google.
9. Switch Search will assist in every way possible but cannot control content of any reviews posted about your business on the Google Places.
10. understand that Switch Search are not owned or affiliated in anyway with Google. Switch Search specialize in setting up and optimizing the Google Places listings
11. I understand that this is a monthly rolling contract that can be opted out giving 30 days’ notice either through phone or email. We understand our cancellation notice isn’t recognized until we have received a confirmation email from Customer Service.
12. I understand refunds will not be issued for a drop in ranking outside of the 90-day period as Google updates and changes might affect rankings; however, I understand Switch Search will be re-optimizing my listing and working on it continually in order to achieve top 10 rankings in this case.
13. I understand that during and after the set-up process, Google sometimes requires business' to be re-verified. This may affect timelines set for rankings and current rankings.
14. I understand that any failure or defaulted payments within my duration with Switch Search forfeits all rights to refunds and timeline guarantees as this will affect the normal process of work completed by the technical team. (Failed or cancelled d/d will be reattempted until instructed otherwise)
15. I understand that re-verification will occur from time to time at the request of Google. This can affect ranking, but I understand Switch Search will do everything in their power to resolve and ensure ranking affects are rectified as soon as possible. This may also affect the 90-day money back guarantee if it occurs during that period, for any concerns I will raise this with my case manager